Privacy Policy

At Rebellatia, your privacy is of paramount importance to us. We understand that you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us. By using our services, you agree to the practices described in this policy.

We are committed to maintaining your trust and transparency. This Privacy Policy outlines the types of data we collect, how we use it, and how we ensure its security. We also explain your rights to manage your personal data and make decisions about how it is used.

Information We Collect

We collect personal data that is necessary to provide you with our products and services. This data helps us improve your experience with Rebellatia, enhance our website functionality, and communicate with you effectively.

1. Personal Information

When you place an order or interact with our website, we collect personal details to process your purchase, respond to your inquiries, and improve our services. The personal information we collect includes:

  • Name: To personalize your order and communication.
  • Email Address: To send order confirmations, shipping updates, and newsletters (if subscribed).
  • Phone Number: For delivery or customer service communication.
  • Shipping Address: To fulfill your orders and ensure timely delivery.
  • Billing Information: Credit or debit card details for payment processing (please note that we do not store payment details; they are securely processed through trusted third-party payment gateways).
  • Order History: To enhance our product offerings and provide personalized recommendations.

2. Non-Personal Information

In addition to personal data, we collect non-personal information that helps us understand how users interact with our website. This may include:

  • IP Address: Used for troubleshooting and ensuring the proper functioning of our website.
  • Cookies: Small text files that store your preferences and allow us to provide a personalized experience.
  • Browser Type and Version: Helps us optimize our website for different devices and platforms.

How We Use Your Information

We use the personal information you provide in the following ways:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to your inquiries, resolve any issues with your order, and provide a better customer experience.
  • Marketing and Promotions: To send you updates, special offers, and promotions related to our products (only if you opt-in to receive such communications). You can unsubscribe at any time.
  • Improving Our Services: To analyze user behavior on our website, enabling us to improve functionality and design.
  • Legal Compliance: To comply with applicable laws, including resolving disputes and enforcing our terms and conditions.

Data Security and Storage

We are committed to protecting the personal information we collect. We take appropriate security measures to safeguard your data and prevent unauthorized access or disclosure. These measures include:

  • Encryption: Sensitive data (such as payment information) is transmitted using secure encryption protocols to protect it from interception.
  • Secure Servers: Your data is stored on secure servers that employ industry-standard security measures, including firewalls and access controls.
  • Restricted Access: Only authorized employees or third-party service providers who require access to your data for legitimate business purposes will have access to your personal information.

Despite these safeguards, no system is 100% secure. If you believe that your data has been compromised, please get in touch with us immediately at rebellatia@hotmail.com, and we will take immediate action.

Use of Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business. These services include payment processing, email communication, and data analytics. We ensure that these third-party providers are bound by strict confidentiality agreements and are prohibited from using your personal information for any other purposes.

Payment Processing

For payment processing, Rebellatia partners with secure third-party payment gateways (such as PayPal) that comply with the highest security standards. Please note that we do not store your payment details, such as credit card numbers; they are processed securely by our payment partners.

Cookies and Tracking Technologies

To enhance your shopping experience, we use cookies and other tracking technologies. Cookies are small text files stored on your device that help us personalize your experience and remember your preferences. These technologies allow us to:

  • Improve Website Performance: By tracking how you use our website, we can enhance the user experience by optimizing page load times and navigation.
  • Personalize Content: Cookies help us remember your preferences, such as language selection and product recommendations, so you don’t have to set them each time you visit.
  • Provide Targeted Advertising: With your consent, cookies help us display relevant ads to you based on your interests.

You can manage your cookie preferences in your browser settings. You may also choose to turn off cookies, but doing so may affect certain website features.

Your Rights to Manage Your Data

We respect your rights to control your personal information. You can take the following actions regarding your data:

  • Access and Update Your Information: You can request access to or update the personal information we have on file. To do so, please get in touch with us at rebellatia@hotmail.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the unsubscribe link in any marketing email we send. Alternatively, you can contact us directly.
  • Request Deletion of Your Data: You have the right to request that we delete your personal information, provided it is not required for legal or contractual reasons. Please get in touch with us for assistance with this process.

We will respond to all requests within a reasonable time frame, in accordance with applicable data protection laws.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

If we make significant changes to this policy, we will notify you via email or through a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: rebellatia@hotmail.com
  • Phone: +86 185 0628 9446

We are committed to ensuring your privacy and will do our best to address any inquiries or concerns you may have.

Thank you for trusting Rebellatia with your personal information. We value your privacy and are dedicated to ensuring a safe and secure shopping experience.